If you believe your claim is valid under our warranty, here’s how it works:
What’s covered:
- The buyer is entitled to receive the same or similar parts (as determined by Jungle Gym or Hy-land), including delivery.
What’s not covered:
- The warranty does not include the cost of assembly or disassembly.
- No reimbursement or compensation is provided for these services.
How to claim:
To make a claim, simply complete and submit the Quality Discrepancy Form. Once received, we’ll review your claim and assist you in resolving the issue as quickly as possible.If you have any questions or need help during the process, let us know—we’re here to help!