- Check your ordered items on your order confirmation
- Check your delivered package. Unpack everything and lift the slide.
- Double-check the delivery slip
- Check the manual of the product, here you also find the included features and parts
Did you check everything and still find discrepancies with your ordered climbing frame?
We apologize for any inconvenience and will do our best to rectify the situation as soon as possible.
Please fill in the Missing / Wrong Timber Parts Form so we can help you efficiently.