You have the right to revoke your order within 14 days after the day of delivery, without giving a reason (although we would like to hear your feedback so that we can continue to improve our service). Do this no later than the last day of the revocation period. The revocation period expires 14 days after the day of delivery.
'Design Your Own' orders are custom-made. After you have placed your order it is sent through to our full fulfillment partners and it has gone into production, you cannot cancel and/or return your order. The right of withdrawal does not apply to customization.
For more detailed information about our withdrawal rights, we kindly refer you to our terms and conditions.