How can I return my order?

Although not required, we encourage you to use our return form to expedite the return process. For items that require shipping, we will arrange a pick-up date with our shipping company. It is important to note that we will only charge a partial shipping fee if the entire climbing frame is returned. If they are small packages, you should return them via a parcel service of your choice. We recommend choosing the same service that initially delivered the products for the most economical option. Returns can only be processed by our partners if they are notified and provided with a return authorization. Non-notified returns will be refused.