In case you wish to file a damage claim, please fill out the Damage Claim Form for Slide/Accessory. We value your feedback and appreciate the opportunity to address your concerns. Our team will work to resolve your issue to your satisfaction as quickly and efficiently as possible.
What should I do in case of damaged slide/accessories?
Due to the dimensions of the slides, it is sometimes inevitable that small superficial scratch s appear on the surface of the slide wall appear. However, these scratches can be easily removed with a sand pad and they will not have any impact on the life or usage of the slide.