How do I inspect my order?

Ensuring your order is complete and ready for assembly is an important first step. Here’s how to inspect your Jungle Gym delivery:



Step 1: Download Your Assembly Manual

Visit my.junglegym.com to download the correct assembly manual:

  • For Design Your Own orders: Use the Design code from your order confirmation.

  • For pre-designed models: Select your model from the list provided.



Step 2: Check the Parts List

Each assembly manual includes a detailed overview of all the parts in your order:

  • Unpack the Pallet: Sort the timber parts by type and length.

  • Compare Contents: Check the received timber parts, hardware packs, and accessories against the quantities listed in the manual.




By taking a moment to inspect your order, you’ll ensure everything is ready for a smooth assembly process. If you find any discrepancies or need assistance, visit our Customer Service page to contact us—we’re here to help!