I placed an order on the webshop but the credit card payment does not seem to have gone through—it is still in processing. What action should I take?

Thank you for your order.

Occasionally, a credit card payment may be declined by our payment gateway. This can happen for several reasons, including the amount of the purchase and/or required verification not being completed.

If you wish, we can send you a new payment link so you can try to complete the payment safely.

We apologize for the inconvenience and are working hard to resolve this issue.