When and how will I get my money back?

At Jungle Gym, we want to ensure your refund is handled quickly and smoothly. Here’s what you can expect:


Refund Process:

  • Condition Check: Your refund will be processed once the returned items are received in good condition at our warehouse.
  • Shipping Costs: If we arranged the transport, the agreed shipping costs will be deducted from your refund amount.


Refund Timeline:

  • Notification: You’ll receive a notification as soon as your refund has been initiated.
  • Completion: Refunds are typically completed within 2-4 business days using the same payment method and account as your original transaction.


Need Help?

If you have any questions or need further assistance, our support team is here to help!